Thank you for purchasing our products at www.bobibands.com operated by Grub Ger LLC.  We hope that you are happy with our products but if you find that they are defective or not functioning as promised we are happy to refund or exchange them.

 In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. Customer is responsible for return shipping unless the product is determined to be defective. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

To initiate the return or for additional questions please feel free to contact our customer support at 702-509-5088 or email us at info@bobibands.com